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WordPress troubleshooting
Errors, white screens and behaviour that changed without a clear reason.
Fix and recovery
Something broken on your website? Let's find the cause.
From WordPress errors and failed updates to broken forms and unexpected downtime, we investigate technical issues and work towards a reliable fix.
Situations we can investigate
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Broken pages and functionality
Pages, navigation and features that no longer work as expected.
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Failed updates
Core, plugin or theme updates that leave the site unstable.
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Plugin and theme conflicts
Interactions between components that break a page or a workflow.
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PHP and server errors
Errors that come from the application or the server.
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Forms and email delivery
Forms that fail to send, and mail that does not arrive.
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WooCommerce checkout
Checkout errors and store flows that stop orders completing.
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Security incidents
We look at whether the site was compromised and what can be recovered.
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Backups and recovery
We see which backups exist and how the site can be brought back.
How a fix proceeds
- 01
Describe the symptoms
What broke, when it changed, and what you have already tried.
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Confirm access
Which systems we can look at, and what stays a separate piece of work.
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Investigate the cause
Look for the change or conflict behind the symptom.
- 04
Agree on the fix
Confirm the work before it is implemented.
- 05
Implement and verify
Make the agreed change and retest the affected path.
- 06
Recommend prevention
Suggest practical follow-up when it would reduce a repeat.
Questions
What can you repair?
WordPress errors, failed updates, broken pages, forms that do not send, checkout problems and a site that stopped opening.
The site is down. What should I send?
The address, what changed and when, and whether you have a backup. Write on the contact page or on WhatsApp.
Do you need a backup before a repair?
Tell us what backups exist before we change anything. Recovery follows the copies and the access that are actually there.